Terms & Conditions

Introduction

Welcome to TerraKind Nutrients! By accessing our website (https://beterrakind.com) and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

1. General

  • Website Owner: TerraKind LLC, 2417 Gap View Drive, East Stroudsburg, PA, 18301, USA.
  • Contact Information: For any questions, please contact us at info@beterrakind.com or 312-659-4803.

2. Product Information

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, colors, or other content available on the site are accurate, complete, reliable, current, or error-free.
  • Use of Products: Our plant nutrients must be used in accordance with instructions. They must be kept out of reach of children and animals. Misuse may lead to damage to plants or property for which we are not liable.

3. Orders

  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion.
  • Pricing: All prices are listed in USD and are subject to change without notice. Sales tax, shipping, and handling fees are added where applicable.
  • Payment: Available payment methods will be displayed during checkout. We strive to make purchases as simple as possible, using methods like Amazon and PayPal checkout.

4. Shipping and Delivery

  • Shipping: We currently ship only to New York state. All delivery is free using FedEx, UPS, USPS, or similar services with a 2-3 day delivery time.
  • Dispatch: Orders placed before 2 pm are dispatched on the same day.
  • Delivery: We are not responsible for delays or damages caused by shipping carriers.

5. Returns and Refunds

  • Return Policy: If you are unhappy with your purchase, you may return it within 60 days of receipt for a refund or exchange.
  • Refunds: Refunds will be processed within 24 hours of receiving the returned item. Shipping costs are non-refundable and at the customer’s expense.

6. Limitation of Liability

  • Disclaimer: Our products are provided “as is” without warranties of any kind, either express or implied. We are not liable for any damages arising from the use or inability to use our products or website.

7. Privacy

  • Privacy Policy: For details on how we handle, store, and protect customer information, please view our Privacy Policy at Privacy Policy.

8. Changes to Terms

  • Updates: We may update these terms and conditions from time to time. Updates will be posted on our website, and you may be notified via email if required.

9. Governing Law

  • Jurisdiction: These terms and conditions are governed by the laws of the USA. Any disputes will be resolved in the courts of Pennsylvania.

10. Contact Us

For any questions or concerns regarding these terms and conditions, please contact us at info@beterrakind.com or 312-659-4803.